FAQ
You need a working internet connection to use PP Timer.
Do I need an internet connection to use the timer?
Yes. Add-ins need an internet connection to work. The big advantage is that you don’t have to install anything physically on your device. The timer runs in the cloud.
Why does the presentation skip to the next slide when I try to start the timer?
PP Timer is an ‘add-in’. That means you are required to click inside the add-in window. If you click outside of the window, then PowerPoint thinks you want to go to the next slide. Also, you can’t use the keyboard to start the timer. You have to click within the add-in area. If the timer doesn’t start, it’s likely a PowerPoint bug. Please try updating to the latest version of PowerPoint or contact us.
Can my company or school buy a license for all of our users?
Yes. Please contact us via the chat or mail: support@addinly.com.
How about privacy?
The data that is transmitted to our services is for licensing purposes only. We do not store any presentation meta data or content. Our license server needs to verify if a user has a valid license. We use the user’s email address for identification.
How about security?
We guard your data security by minimizing the level of user input in the application – we know that user input is a typical entry point for malicious software. Currently, user input is very basic and limited to configuring the timer only. Additionally, we use standard frameworks to build our software. These frameworks are safe by default. Finally, we update our software frequently to ensure its dependability.